Maintaining physical autonomy, confidence, and mobility in your own home is at the very heart of our dedicated practice. We proudly partner with both self-managed and plan/provider-managed Home Care Package clients to ensure that they receive the tailored support and services they need. Our commitment is to empower individuals to live independently and comfortably in their own spaces, enhancing their overall quality of life. 

Home Care Packages (HCP) – What We Cover & Out-of-Pocket Gaps

We make accessing restorative care through your Home Care Package straightforward and transparent, whether your package is self-managed or managed by a Home Care Provider.

How Package Billing Works

• Self-Managed Packages: Pay for your sessions upfront or on the day. We issue an immediate itemised tax receipt containing all necessary practitioner details and provider numbers so you can claim 100% reimbursement from your package funds.

• Provider-Managed Packages: We can invoice your Home Care Package Manager or Provider directly. Simply provide us with your Care Manager's contact details and package ID before your first appointment so we can arrange direct billing.

Are There Any Gap Fees?

• Fully Covered Services: If your Home Care Package budget covers our standard rates, there are no out-of-pocket gap fees for scheduled clinic appointments or agreed mobile home visits.

• Partial Funding / Capped Rates: If your provider caps allied health hourly rates below our standard fee schedule, the remaining balance can either be drawn from your unspent package funds or paid as a small out-of-pocket gap fee.

Next Steps for HCP Clients If you or your Care Manager would like to set up a service agreement or check service rates against your package budget, please contact us directly